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Coronavirus/COVID-19 Information

Coronavirus/COVID-19 Information

Click here to download the above poster...

Please see the information below in relation to the Coronavirus/COVID-19 outbreak. Please note that we will continue to provide updates as the situation develops - thank you and stay safe!

The SBHI Peer Support Service will also be available to our members during the Coronavirus/COVID-19 outbreak. If you are experiencing isolation or are concerned, please call: 087 631 7470. Alternatively, you can email: [email protected]. The phone service will be available Monday – Friday from 9am – 5pm.

For information on the COVID-19 Support Group, please click here.

For the Covid-19 Community Response Fora, please click here.

COVID-19: General Advice

‘COVID-19 is a new illness that can affect your lungs and airways. It's caused by a virus called Coronavirus.’ For the latest information on the Coronavirus, please visit any of the following sources:

If you are on Twitter, frequent updates can also be viewed at the following accounts:

• @HSELive

• @hpscireland

• @roinnslainte

• @CMOireland

Everyone has the power to Stop #COVID-19 by restricting their movements. For updated factual information on COVID-19 (coronavirus), and staying at home, visit

Symptoms - If you are experiencing symptoms, you should self-isolate, regardless of travel or contact history, and phone your GP.

Click here to download the Symptoms guide. For updated factual information on COVID-19 (coronavirus), symptoms and causes, self-isolation and protecting yourself and others, visit

HSE Coronavirus Self Checker - For an online symptom assessment, please click the link here and look for the yellow popup on the right hand side which says 'Coronavirus Self Checker'.

COVID-19 Information Booklet - Click here to download the COVID-19 Information Booklet. To download the easy-read version of the Information booklet, please click here.

Cocooning - Cocooning is a way of protecting the people in our communities that are most at risk of serious illness. Everyone over 70 years of age or with a serious medical condition, should stay at home.

Click here to download the Cocooning guide. For updated factual information on COVID-19 (coronavirus), at risk groups and cocooning, visit

Social Distancing - Click the image below for more information on social distancing.

For a full list of HSE resource guides, please visit:

COVID-19 Resources for Children

Getting ready to go to the test centre - explainer guide for children. For child-friendly resources for explaining the COVID-19 test centres, please click on the image below or alternatively, click here.

For a full list of HSE resource guides, please visit:

Advice for Family Carers

Click here to download the Emergency Care Plan from Family Carer Ireland. This booklet is for family carers to think about who could offer support, and what that person would need to know, in the event the primary family carer is unable to provide care due to an emergency.

A message from Care Alliance Ireland - 'In light of the curtailment of many face-to-face Family Carer support services, and following extensive feedback, our organisation has set up an online Family Carer Support Group. As of this morning, the group is now up and running.' You can join the group by visiting:

HSE: Giving or Receiving Support - For advice from the HSE on giving or receiving support, please click here.

A Guide to COVID-19 Social Welfare Supports for Family Carers - To download the Social Welfare Supports for Family Carers Guide, please click the image below.

COVID-19 Self-Care Plan - To download COVID-19 Self-Care Plan, please click here.

How does the coronavirus affect those living with spina bifida and/or hydrocephalus?

There is no definitive research which states that the Coronavirus affects those living with spina bifida and/or hydrocephalus any different than most. Serious complications associated with the Coronavirus can present individuals with breathing difficulties rather than any neurological concerns. Additionally, there is no evidence which suggests that it negatively affects those using a shunt. Given that those living with spina bifida may experience reduced lung capacity, common influenza may present more severe symptoms than in most individuals. However, it is unknown whether this is also true for the Coronavirus. Above all, we strongly recommend following all precautions set out by the Government whilst monitoring your own health closely.

For the latest information on at-risk groups, please visit: (Please note: members who experience high blood pressure or have had an organ transplant are now considered at-risk).

COVID-19 Guidance for People Living with Hydrocephalus

You can register for webinars and find out more information on COVID-19 and hydrocephalus by visiting:

National Advocacy Service for People with Disabilities

The National Advocacy Service for People with Disabilities has taken steps to respond to the current crisis. The National Advocacy Service will continue to provide contact via their national phone line on 0761 07 3000 from Monday to Friday 10am to 4pm. E-mail will continue to be operational.

The National Advocacy Service for People with Disabilities provides advocacy support to adults with disabilities over the age of 18 across Ireland - working on a range of issues such as housing, accommodation, health, justice, personal finances, family and relationships.

The National Advocacy Service is funded and supported by the Citizens Information Board.

Please click the poster below for more information.

Mental Health

For information on our COVID-19 Support Group and minding your mental health during the Coronavirus/COVID-19 pandemic, please click here.

HSE: Infectious disease outbreaks like #COVID-19 can be worrying. This can affect your mental health. But there are many things you can do to mind your mental health during times like this.

For updated factual information on COVID-19 (coronavirus), and minding your mental health, visit:

Protection Against Fraud

Unfortunately, there are a number of people and groups who will use the COVID-19 outbreak as an opportunity to take advantage of people and commit fraud. Here is some advice from the HSE on how to protect yourself: Click here to download

How to clean your mobility equipment during Coronavirus/COVID-19

Click here to download your guide...

COVID-19 coronavirus general hygiene

Video: How to handwash? With soap and water

For more instructional resources, please visit:

Adapted Retail Hours

List of adapted retail hours as of 23rd March 2020 (Source: National Carer's Week (


Lidl: 9am-11am every day. Prioritised queueing and help for older customers.

Aldi: 9am-11am every day. Prioritised queueing and help for older customers.

Tesco: Up to 9am on Monday, Wednesday and Friday. Dedicated access to all Tesco stores. Check local opening hours for start times.

Dunnes Stores: 11am-1pm daily. Designated checkouts and dedicated staff.

Marks & Spencer’s: First hour of trading (see your local store for exact details) on Mondays and Thursdays. Priority service.


Bank of Ireland: 10-11am Monday to Friday. Priority service. Family carers and 65+ can also call 1800 946 146 (9.30am-4.30pm, Monday – Friday). Note: BOI are closing a number of branches. See for full details.

AIB: From opening – 11am Monday – Friday. Priority service. Permanent TSB: 10.30am- 12 midday, Monday – Friday. Priority service.

Welfare payments: All welfare payments will now be paid in fortnightly instalments to lessen queues in the post office. Payments will be held for 90 days if not collected.

Links: Community Response Forums and Other Community Initiatives

Community Support Forums – Nationwide Helplines:

Dublin Area:

Dun Laoghaire – South Dublin

Dublin Fingal

Dublin City

























PPN Information

For the Covid-19 Community Response Fora, please click here.